Plex Media Scanner is an important feature of the popular media streaming platform, Plex. It is responsible for scanning your media files and organizing them in the Plex Library. However, sometimes users encounter an error where the Plex Media Scanner stops working on Windows 10. In this article, we will explore the possible causes of this issue and provide some solutions to fix it.
Possible Causes of Plex Media Scanner Not Working:
There can be several reasons why the Plex Media Scanner has stopped working on Windows 10. Here are some of the most common causes:
Outdated Version: If you are using an outdated version of Plex Media Server or Plex Media Scanner, it can cause compatibility issues with Windows 10 and result in the scanner not working.
Firewall or Antivirus: Sometimes, the firewall or antivirus software installed on your computer can block the Plex Media Scanner from accessing your media files, leading to the scanner not working.
Corrupted Library Database: If the database of your Plex Library is corrupted, it can cause the scanner to stop working.
File Permission Issues: If the media files you are trying to scan do not have the necessary permissions, it can cause the Plex Media Scanner to stop working.
Solutions to Fix Plex Media Scanner Not Working:
Now that we have identified the possible causes of the Plex Media Scanner not working on Windows 10, let’s explore some solutions to fix this issue.
Solution 1: Update Plex Media Server and Scanner
The first step to fix any software-related issue is to ensure that you are using the latest version of the software. To update Plex Media Server and Scanner, follow these steps:
Open the Plex Media Server on your computer.
Click on the Settings icon in the top-right corner of the screen.
Click on the “Server” tab.
Click on the “General” tab and then click on “Check for Updates.”
If an update is available, click on “Download” and then follow the on-screen instructions to install the update.
Solution 2: Check Firewall and Antivirus Settings
If your firewall or antivirus software is blocking the Plex Media Scanner from accessing your media files, you can try disabling them temporarily to see if it resolves the issue. To do this, follow these steps:
Open the settings of your firewall or antivirus software.
Look for the option to temporarily disable the software.
Disable the software and then try running the Plex Media Scanner again.
If the scanner works, you may need to add an exception for Plex Media Server in your firewall or antivirus settings.
Solution 3: Repair Corrupted Library Database
If the database of your Plex Library is corrupted, you can try repairing it to fix the issue. To repair the database, follow these steps:
Stop the Plex Media Server on your computer.
Navigate to the Plex Media Server folder on your computer.
Locate the folder named “Plug-in Support” and delete it.
Start the Plex Media Server again, and it will recreate the folder and the database.
Solution 4: Check File Permissions
If the media files you are trying to scan do not have the necessary permissions, it can cause the Plex Media Scanner to stop working. To check the file permissions, follow these steps:
Right-click on the folder containing your media files and select “Properties.”
Click on the “Security” tab.
Check that the user account associated with Plex Media Server has the necessary permissions to access the files.
Title: Plex Media Scanner Not Working on Windows 10: How to Fix It
Table of Contents:
Common Causes of the Issue
Solutions to Fix the Problem
Introduction: Are you having trouble with your Plex Media Scanner on Windows 10? If so, you’re not alone. Many Plex users have experienced this issue, and in this article, we’ll show you how to fix the problem.
Common Causes of the Issue: There are several potential causes of the problem, including corrupted files, outdated software, incorrect settings, and more.
Solutions to Fix the Problem: Fortunately, there are some steps that you can take to resolve the issue. These include updating your Plex Media Scanner, running a virus scan, resetting your settings, and more.
Conclusion: If your Plex Media Scanner has stopped working on Windows 10, you should now have the tools and information you need to fix the problem. Be sure to follow the steps outlined in this article to get your Plex Media Scanner back up and running.
the user account does not have the necessary permissions, grant them by clicking on “Edit” and adding the user account.
The Plex Media Scanner is a crucial feature of the Plex Media Server, and it can be frustrating when it stops working. However, with the solutions provided in this article, you should be able to resolve the issue and get back to enjoying your media files. Remember to keep your software up-to-date, check your firewall and antivirus settings, repair corrupted database, and check file permissions. If the issue persists, you may need to seek further assistance from the Plex support team or community forums.